heritage driveways and patios LTD

Privacy Policy

Here’s your Privacy Policy adapted for Heritage Driveways and Patios Ltd:


Privacy Policy

At Heritage Driveways and Patios Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We may collect personal information from you in various ways, including when you visit our website, request a quote, or engage with us for services. The types of information we collect include:

  • Personal Information: Name, email address, phone number, postal address, and payment details.

  • Service Information: Details about the services you inquire about or request, including location, job description, and preferences.

  • Usage Information: IP address, browser type, device information, and usage data related to your interaction with our website.

  • Cookies: We use cookies to enhance your user experience and collect information about website usage.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To fulfil your requests for services, such as providing quotes, processing payments, and scheduling work.

  • Customer Support: To respond to your inquiries, concerns, or requests regarding our services.

  • Marketing and Communication: To send you promotional materials, service updates, or other communications if you have opted in to receive them. You can opt out at any time.

  • Website Improvement: To analyse and improve the functionality and content of our website, ensuring it meets your needs.


3. Data Security

We take the security of your personal information seriously and employ a variety of security measures to safeguard your data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.


4. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in performing services such as payment processing, customer support, and website analytics.

  • Legal Compliance: If required by law or to protect our rights or property, or the safety of others.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.


5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete personal data.

  • Deletion: Ask us to delete your personal data, subject to certain legal obligations.

  • Opt-Out: Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us using the details provided below.


6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.


7. Cookies

We use cookies to collect data that helps us enhance your browsing experience on our website. Cookies are small text files placed on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

For more detailed information on the cookies we use, please see our Cookie Policy [insert link].


8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information as soon as possible.


9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we make changes, the updated policy will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Heritage Driveways and Patios Ltd
📧 info@heritagedrivewaysandpatiosltd.co.uk
🌐 heritagedrivewaysandpatiosltd.co.uk


By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.


Would you like me to also create a short Cookie Policy to pair with this, so your site is fully compliant?